In which Aziraphale finally, finally gets to see his supervisor to get a replacement phone. Yes, he's really been kept waiting this long; Metatron is busy,
In which Crowley is unexpectedly patient.
(We'll resolve the Les Mis height thing soon; I got all out of order after a particularly trying week. Apologies!)
Aziraphale and Crowley belong to Gaiman and Pratchett.
Metatron belongs to its creator, but portrayed here belonging to Smith and Rickman.